CUSTOMER Hitachi America, Ltd, is headquartered in Tarrytown, NY. Hitachi and its subsidiary companies offer a broad range of electronics, power and industrial equipment and services, particle beam therapy technologies, automotive products, and consumer electronics, with operations throughout the Americas. There are a variety of divisions including the Digital Solutions Division, which provides high quality audio visual products such as Ultra HD televisions, LCD and DLP projectors, and sales and support cameras. Its Energy Solutions Division delivers solutions such as microgrids, battery energy storage systems and grid stabilization systems. The Healthcare Division provides radiation treatment services to caregivers that allow patients to live their normal quality of life. Hitachi America Industrial Components and Equipment Division supplies sophisticated electrical and electronic industrial equipment and components for use in pharmaceutical plants, food and beverage processing, steel making, mass transit systems, chemical plants, and other manufacturing facilities. The Industrial and Infrastructure Systems Division offers technically sophisticated equipment and systems designed to support the advanced engineering needs of industrial facilities for now and in the future. Core products include electric motors, industrial compressors and turbine generators.
NEED For the past four years, Hitachi America has depended on Team Worldwide for shipments to trade shows. Team has packaged and shipped items on time without any damage. From booths and equipment to all marketing materials, they all travel together from a starting point to a final destination. Hitachi America has done food expos along with medical events all over the country and put on about a half dozen shows annually. On average, Hitachi America ships about 4,000 pounds of equipment.
SOLUTION Team Chicago is ready for the call from its customer and has a caravan waiting for them. Team handled the management from start to finish, doing its homework on each item and making calls watching out for the client to make sure everything is secured tightly. Team handles onsite, organized storage solutions that are climate controlled. Team takes a look at the site and makes sure everything is there that is needed to be there. At its most recent delivery in April, Hitachi America shipped from Charlotte to Denver. The products, which included 2019 Craft Brewers, were delivered on time with no complications or issues.
“It is a time sensitive nature,” said David Sanne, trade show specialist at Team Worldwide Chicago. “We map out the entire booth from the bottom up and manage from start to finish. Our customers rely on us for pickup, for delivery, and advance warehousing.”